Privacy Policy – PlantPothangers.co.uk

Last updated: [14/01/2026]

At PlantPothangers.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect any personal information you provide when you use our website.

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Who We Are

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This website is operated by Christopher Newman trading as PlantPothangers.co.uk, a UK-based small family business designing and hand-making plant pot hangers and related products.

If you have any questions about this policy or how we handle your data, please contact us at:
Email: [christobay7@gmail]

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What Information We Collect

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We may collect and process the following information:

• Your name

• Billing and delivery address

• Email address and contact details

• Order details and correspondence

• Information you provide when contacting us or requesting custom sizing

• Technical data such as IP address, browser type, and pages visited (via cookies)

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How We Use Your Information

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We use your personal information to:

• Process and fulfil orders, including custom-made items

• Communicate with you about your order or enquiry

• Provide customer support

• Improve our website, products and services

• Comply with legal and tax obligations

If you choose to join our mailing list, we may also use your email address to send occasional updates or offers. You can unsubscribe at any time.

We will never sell, rent or share your personal information for marketing purposes.

Legal Basis for Processing

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Under UK GDPR, we rely on the following lawful bases:

• Contract: to process and deliver your order

• Legal obligation: for accounting and tax records

• Legitimate interests: improving our services and responding to enquiries

• Consent: where you have opted in to receive marketing communications

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Sharing Your Information

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We only share your data when necessary, for example with:

• Payment processors

• Delivery and courier services

• Website hosting or email service providers

These third parties only receive the information needed to perform their services and are required to keep your data secure.

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How We Store and Protect Your Data

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We take appropriate technical and organisational measures to safeguard your personal information. Data is stored securely and access is limited to those who need it to carry out business operations.

We retain personal data only for as long as necessary for business, legal or accounting purposes.

Cookies

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PlantPothangers.co.uk uses cookies to help improve your browsing experience and understand how the site is used. Cookies may collect anonymous traffic data such as page views and visit duration.

You can control or disable cookies through your browser settings.

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Your Rights

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You have the right to:

• Request access to the personal data we hold about you

• Ask for incorrect or incomplete data to be corrected

• Request deletion of your data where applicable

• Withdraw consent for marketing at any time

• Make a complaint to the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

 

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Changes to This Policy

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We may update this Privacy Policy occasionally. Any changes will be posted on this page, with the updated date shown at the top.

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